Matteos Towing

FAQs

24/7 Towing Service

(919) 444 - 7979

Find Answers to frequently asked questions below

Frequently Asked Questions

No. Conventional tow trucks are capable of lifting all wheels off the ground.

Probably, Most manufactures say yes, for a limited speed and distance.

Every manufacturer establishes towing guidelines; several companies compile these guidelines into an annual publication that is standard equipment for today’s tow truck driver.

No. Quite the opposite. Since your car is lifted by it’s tires, it is riding on your own suspension. And the tow truck’s suspension absorbs most of the bumps.

Yes. Our drivers begin by receiving a week of intensive specialized training, then they are teamed with an experienced driver on the job until able to perform every aspect of the job with competence.

Yes. Since our trucks are approved to tow for New York, our trucks must pass a inspection and a DOT inspection annually.

Answer: Yes, we carry all needed equipment necessary to tow motorcycles without damage. Take a look at our Towing Methods page.

The Development Property Manager has the contact information for the towing company in your area, check with the Property Manager to confirm. Then contact the Development’s towing company for more information on how to retrieve your vehicle. Contact the towing company for that Development. Towing information is posted on signage around the parking facility.

Our prices are based on distance, we do not charge a hook up fee or per mile everything is flat rate towing.

If you have unauthorized vehicles parking in your lot, give us a call. We will come hang our signs and tow any vehicle illegally parking there. There are a few steps you need to take before that though.